Privacy Policy

At Royal Dream Casino, we are committed to maintaining the confidentiality and security of our users' personal data. This privacy policy explains how we collect, use, store, and share your information when you play with us.

Information Collection

We may ask for some or all of the following types of information:

• Contact details: name, email address, phone number
• Account credentials: username and password
• Transactional data: payment methods, deposit and withdrawal amounts
• Device and browser information

This information is necessary to create an account with us, make transactions, and for our internal record-keeping purposes.

Information Use

We use the collected information in various ways:

• To verify user identities and prevent underage gaming
• For communication with users regarding account management, promotions, bonuses, and customer support inquiries
• To analyze data on player behavior to improve game offerings and services
• For marketing and advertising efforts to promote our brand and products

Information Storage

We store all collected information in secure servers protected by 256-bit SSL/TLS encryption. Our databases are regularly backed up to prevent loss of information.

Data Sharing

In compliance with local regulations, we may share user data with:

• Regulators: for auditing purposes
• Payment processors: for transaction processing and verification
• Service providers: such as customer support, marketing, and technical assistance

We use non-sensitive data (like player activity) to enhance our games through collaborations with game developers.

Data Retention

User account information is stored until the user requests deletion. Transactional history may be kept for up to 3 years to comply with financial regulations.

Cookies and Web Storage

Our website uses cookies, session storage, and local storage to:

• Recognize users returning to our site
• Enable personalized promotions based on player preferences
• Provide technical features (like progressive betting limits)
• Improve game performance through memory caching

You can opt-out of cookie usage or clear stored data by adjusting your browser settings.

Your Rights

You have the right to access and correct any personal information we hold about you. For security reasons, we may ask for additional verification in order to fulfill these requests.

To remove yourself from our promotional list or delete account:

• Contact [email protected] with 'Remove' in subject line
• Follow account removal instructions

Changes to This Policy

We reserve the right to update this policy without advance notice. We will ensure changes are effective on a date set out by us.

By playing at Royal Dream Casino, you agree that your data is processed according to our Privacy Policy.

If you have any questions or concerns regarding our data handling practices:

• Visit our website's Help Center
• Contact [email protected] with 'Privacy' in subject line